Improving health and safety in the glass manufacturing industry

Improving health and safety in the glass manufacturing industry

Project Overview: The leadership team of this global glass manufacturing team believed that site management had grown complacent, and there was a disconnect between the perceived health and safety and that in practice. They engaged Finch to carry out a Health and Safety Management audit and cultural safety assessment.

Project Summary


Glass Manufacturing Company

Project Length

3 Years+


With multiple sites across the UK ranging from state-of-the-art to aging, one of the greatest challenges was that of risk hardening. Glass manufacturing is a high-hazard industry, and as such a degree of risk is tolerated. As such, highlighting areas which can be improved by management can be challenging.


Finch utilised a multi-skilled team of Health, Safety and Engineering consultants to assess compliance with the HSMS and carry out interviews with all levels of staff to assess the health and safety culture across the different sites.

This created a compliance benchmark score across the different sites, with key learnings and good points from sites being identified so that approaches could be shared. Equally where there were weaknesses across all the sites, these were recommended to allow for the potential for a joint approach to be undertaken.


The collaborative approach identified that there were areas for improvement across the sites, confirming the leadership team’s hypothesis of a mismatch. Finch worked with the client to identify the recommended actions for improvement, which were implemented across a period of three years.

Finch was then re-engaged to carry out a repeat audit of these sites, as well as additional sites across Europe that had been identified as needing improvement. Across both projects, there was initially an increase in reported near misses and incidents, which improved year on year. Additionally, there were signs of significant cultural improvement, with employees reporting a more collaborative approach.

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